Hiring Technology Account Manager - Consumer Product - Cincinnati, OH

The People Solutions People!

Our client is a global technology solutions company.

They are looking for an Account Manager to be based in Cincinnati, OH.

Description:

Key Accountabilities: Manage and ensure high quality end to end delivery for one (and in some cases multiple) customer(s) and maintain SLAs, service quality etc, oversee and mentor all delivery personnel in the account/project Autonomy Has defined authority and responsibility for a significant area of work, including technical, financial and quality aspects, establishes organizational objectives and delegates assignments, accountable for  actions and decisions taken by self and subordinates. Influence Influences policy formation on contribution of specialisation to business objectives, significant part of own organization customer or suppliers and industry at senior management level. Decisions impact work of employing organisations, achievement of organisational objectives and financial performance. Develops high-level relationships with customers, suppliers and industry leaders. Complexity Highly complex work activities covering technical, financial and quality aspects and contributing to formulation of IS strategy. Work involves creative application of wide range of technical and/or management principles. Business skills Can absorb complex technical information and communicate effectively at all levels to both technical and non-technical audiences. Is able to assess and evaluate risk and to understand the implications of new technologies. Demonstrates clear leadership skills and the ability to influence and persuade. Has a broad understanding of all aspects of information systems and deep understanding of area(s) of specialisation. Understands and communicates the role and impact of information systems in the employing organisation. Takes initiative to keep both own and subordinates’ skills up to date and to maintain awareness of developments in the information systems industry.   Detailed Work Activities Description Takes responsibility for the delivery of high-profile projects and programmes of work, typically with large budgets, establishing and maintaining the correct structures to control and monitor the deliverables to the business. Liaises with other managers within the IS and IT functions and within the business; manages expectations of all project stakeholders Recommends cancellation of projects, and initiation of new projects, within the programme. Ensures that realistic project, quality, and risk plans are prepared and maintained for projects and sub-projects. Monitors and controls team performance against plans. Maintains effective financial and project progress forecasting, and reports as appropriate. Monitors and reports on the progress of systems development projects. Maintains an emphasis on the early identification and, where possible, rectification of problems and deviations from schedule, including changes in requirements, especially where these have resource implications. Monitors and controls allocated human and material resources, associated revenue costs and all capital costs against the project budget. Ensures that a change control procedure is in place, and actively used to assess the effect of changes to the projects on costs, timescale and/or resource needs and reports these to project sponsors. Takes responsibility for systems development personnel overseeing, in association with others as necessary, their recruitment, training and development. Participates in strategic decision-making (typically in relation to organisational development policies) at senior management level. Generates development strategies to achieve required change, and monitors progress. Identifies risks and informs them to customer Identifies risks from customer organization (e.g. less participation) and escalates the same to superiors for timely mitigation of the risks. Contact: Ramesh Anand American Personnel Resources LLC The People Solutions People Ph:   (281) 403-6070 Cell: (832) 731-6133 Fax: (832) 553-3159 E-mail: ramesh@aprllc.com Skype ID: happyhirer Follow me on Twitter: http://twitter.com/happyhirer Blog: http://myjobboard.blogspot.com/ Linkedin: http://www.linkedin.com/in/happyhirer Facebook: http://www.facebook.com/aprllc